Our Customers Love Our Service
Why Cruise Control Auto Transport?
Customers want to be valued.
Customers want to be valued. They want to feel like the company they hire to do whatever for them is going to actually care about them and their needs. Most companies lose this sense of customer service, especially as they grow larger.
We haven’t. For over ten years, we have maintained our level of customer service, which is the highest level there is, because our customers are the most important thing to us. Our customers are valuable to use, and we want them to have a quality auto shipping experience from start to finish.
“Andrew was definitely a treat to work with. He made sure to educate me along the way and keep me informed. He followed up well and was very respectful and kind over the phone.” – Chris W.
Auto Transportation Workflow
Most customers just need to move their cars, but some have time frame restrictions or need to get their vehicles picked up same day or the next day.
Frequently Asked Questions
If there’s one thing that Cruise Control Auto Transport is top-notch at it’s their customer service. If you look at reviews for Cruise Control that’s a recurring theme in almost every single one.
As a smaller company, Cruise Control has the ability to handle the customer service aspect with aplomb. More importantly, their pricing system always gives the most up-to-date and current prices as auto transport quotes are given as customers request them.
This means that while not all prices are going to be rock-bottom, the vehicles that you do book with them will move.
Cruise Control is also quite adept at handling multi-car shipments. With a large network of preferred carriers, the company is able to find quality transporters to haul shipments of various sizes. They also do a great job when it comes to handling irregular shipments such as heavy equipment and motorcycles.
If you’re looking for a quality company that can give you the kind of customer service you feel you deserve, you can’t go wrong with Cruise Control Auto Transport.
With a smaller staff, Cruise Control is able to better handle customer service and also is able to give a more personalized touch. Representatives at Cruise Control are friendly and eager to help and are able to do it since they don’t have to juggle 50 different customers all at the same time.
More importantly, this personal touch allows them to better explain prices and changes in pricing, especially during unprecedented times like a global pandemic.
This gives customers more freedom in understanding what is going on with their orders and their shipments and allows Cruise Control to manage even difficult shipments with relative ease.
But perhaps more importantly than anything else is the fact that their smaller staff is better able to handle problems because they don’t have to juggle 500 different customers.
With their pricing system, Cruise Control only books shipments that they know will move, which means that many problems, particularly when it comes to scheduling, are solved before they even arise.
There is plenty of information on their website that can help customers better understand how the process works, what to expect when shipping, how long it will take, and more. Cruise Control does a fantastic job of backing up what they say and getting vehicles moved on time and on budget.
Every review that we’ve seen for Cruise Control Auto Transport is stellar. Though we don’t see a lot of them out there, that’s not necessarily a bad thing; rather, it shows that their focus is on customer service at point-of-sale and during the shipping process, and feedback is secondary.
Every review that we looked at says roughly the same thing – the people at Cruise Control are professional, courteous, and helpful. They make shipping a vehicle a breeze and they work hard to ensure that every single customer is well taken care of from start to finish.
There’s no question that if you’re looking for a company with a stellar reputation across the board, Cruise Control Auto Transport is the way to go.