Auto Transport Companies
Brokers and carriers do different jobs, and most customers book with a broker.
In the auto transport industry there are two different types of auto transport companies that you can book your shipment with and get your vehicle moved, but for most customers one is the better choice. In this article we’ll compare the two main types of companies that can move your vehicle and explain why.
Auto transport brokers are the ones that you want to book your shipment with for one simple reason: they’ll actually get your vehicle moved. Brokers are setup to facilitate the transport between you and the carrier – they deal with all the paperwork and the finding the carrier and setting everything up, not to mention all the customer service, which makes them the go-to company for most customers who are shipping their vehicle. Booking with a broker can save you money despite the deposit that they take – they make carriers compete, on the whole, for customers, and since many brokers have lists of carriers they ship with often they can provide great deals for their clients that you can’t get by booking with a carrier.
Auto transport carriers are the physical transporters of your vehicle, but they’re always on the road and as such don’t advertise their presence much – they rely on brokers to find them customers because they don’t have the time to do it. They also rely on brokers to contact and keep up with the customer – carriers don’t have time to talk to a ton of different customers because they can’t talk and drive at the same time. Brokers can get them great loads at great prices, and on the whole brokers keep the carriers from getting too carried away with their prices. Sometimes carriers can set prices, especially if there are few carriers in an area with a lot of customers shipping out of there (such as Los Angeles in the summer, which often has more people going out than coming in).
Ready to ship? Fill out the free quote request form and licensed auto transport companies will contact you with quotes for your route and dates.
What customers said
This is the first time we used this service. They were amazingly prompt on the pick up and delivered early. Andrew was very communicative and pricing was very fair. Car was delivered in the condition it was picked up in. I would recommend them to anyone looking to long distance ship a vehicle. Andrew was great to work with.
I spoke with Andrew who turned out to be the owner of the company and he provided the exceptional customer service that he promised. He answered the phone whenever I needed information. A very pleasant experience overall.
Andrew was truthful and trustworthy. Past experiences created skepticism in me regarding having an auto shipped. However, Andy assured me his brokerage was different. He was totally forthcoming. I will, without reservation, use Cruise Control to move all of my vehicles! Andrew you rock!